Sunglasses Men Genuine Buffalo Horn Glasses Rimless White Black Buffs Square Women Carter Sunglass Shades Fill Prescription white gold blue – Cinily Eyewear
Sunglasses Men Genuine Buffalo Horn Glasses Rimless White Black Buffs Square Women Carter Sunglass Shades Fill Prescription white gold blue
Customer Reviews
Bait and Switch Nightmare: My 11-Day 'Next-Day' Glasses Saga! 😡
I'm here to share a cautionary tale about my terrible online shopping experience, hoping to spare others. I ordered glasses and paid for next-day shipping, only to find my order would take 11 days total. It felt like a classic bait and switch to get people to order. When I requested a manager and a phone call, the customer service representative simply ended the live chat. Don’t waste your time if you need fast glasses; they'll take your money then return the $20 for shipping, but not your lost time. They claimed I changed my prescription, which I did next day, but then I was told my glasses shipped a day after, with 'no issues.' Suddenly, they weren’t coming next day due to a 'production issue.' The conflicting stories were infuriating. This lack of communication and disregard for service compelled me to leave a review and engage again.
Customer: I am extremely upset. I paid for next-day shipping, and now you're telling me my glasses will take 11 days. This feels like a bait and switch, and the $20 refund for shipping doesn't fix the fact that I don't have my glasses, which I needed urgently. CS Rep: I understand your frustration, and I sincerely apologize for the significant delay and the inconvenience this has caused, especially after you paid for expedited shipping. We also regret that your previous chat ended prematurely. Customer: You also gave me completely conflicting reasons! First, it was about my prescription change, which I was told was 'all set,' and then it was a 'production issue.' What exactly happened? I need to know why my urgent order was handled so poorly. CS Rep: My records indicate that after your prescription change, the order was processed, but then unfortunately, a production delay occurred which impacted the next-day delivery promise. We acknowledge the conflicting communication was confusing and unacceptable, and we are investigating why that happened. Customer: So, what are you going to do about it? I have wasted time and am still without the glasses I desperately need. The $20 refund is frankly not enough for this level of service. CS Rep: You are absolutely right. Beyond the shipping refund, as a gesture of our sincere apology for the poor experience and the miscommunication, I would like to offer you an additional 25% refund on the glasses themselves, or a store credit if you prefer. We truly value your business and are sorry we failed to meet your expectations this time.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Frustration to Fantastic: Cinily.net Restored My Faith in Online Glasses! ✨
Speaking of unforgettable moments and elevating your style effortlessly, I've found my ultimate accessory that perfectly captures that feeling. These aren't just any shades; they're a statement. The exquisite detail and premium feel have truly transformed my sunny day experiences, offering both unparalleled clarity and a touch of sophisticated edge. If you're looking to infuse your look with an unmatched blend of luxury, clarity, and bold sophistication, then you absolutely need to explore the world of Genuine Buffalo Horn Rimless Sunglasses. Trust me, your eyes – and your style – will thank you. I'm still reeling from my last online glasses purchase. I paid for next-day shipping, only for my order to take 11 days total! 😤 To make matters worse, they gave me conflicting stories—first a prescription change, then a 'production issue.' When I tried to get answers, the customer service rep just ended the chat. It was a complete bait and switch, and the $20 refund for shipping felt like a slap in the face for my wasted time and urgent need. I was so frustrated and disappointed. 😭
After that nightmare, I was incredibly hesitant to trust another online store. But I desperately needed new glasses, and I kept hearing good things about cinily.net. So, with a bit of trepidation, I decided to give them a try, hoping for a vastly different experience. 🤔
And I'm so glad I did! As one customer shared, "I love my new glasses. I ordered two pair of comparable glasses, with comparable prices, from 2 different on line companies and blingcharming are so nice. The quality is great! I have progressive lenses and had difficulty with the other pair I bought but blingcharming got it spot on. Thank you!"
My experience echoed this sentiment perfectly. From the moment I started browsing for prescription glasses online, the website was incredibly user-friendly and intuitive. The quality of the frames and lenses I received from cinily.net is outstanding, far exceeding my expectations for the price. The entire process, from selection to checkout, was seamless, and my order arrived promptly, exactly as promised. It's such a relief to finally have stylish, well-made glasses without the stress and conflicting information I endured before. I couldn't be happier with their excellent customer service and commitment to satisfaction! ✨😃
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